Usability articles

Stripping a website to its barest form, ignoring for a moment, content which is only text and images, all a browsing experience is, is navigation. It’s clicking links that take you to other pages with more links. The main navigation of your...
Let’s be clear: people hate filling out forms. Since most websites are lead generators, however, encouraging users to fill out forms is often not just important but critical. So how can web designers create better, more effective forms...
One major issue with JavaScript-based applications is that they break the Back button. If you update content on the page with JavaScript rather than loading a new page from the server, no entry made is in the browser history; so when the user...
The greatest sites out there are always notable for their attention to detail. One often underestimated detail is the existence of a useful and user-friendly 404-error page. WordPress provides an easy way to create and customise the 404-error...
When Marissa Mayer jumped ship at Google to take over the reigns at the web's second biggest name in search, no one doubted she had a job on her hands. Interest was sparked worldwide by the fact that not only had Yahoo! appointed a woman (gasp!)...
In a recently published article Jakob Nielsen thoroughly trashes Windows 8. This is not your typical Windows vs. Mac vs. Linux argument. There are no attacks on the security flaws, stability or even cost of the operating system. This assault...
Whether as part of a registration form, a payment form, or a contact form, it seems we’re always asking our users to give us information. Unfortunately, a portion of visitors will see our form and, for whatever reason, decide to hit the back...
Thumbnails are one of the purest pieces of usability the digital age has created. In essence a thumbnail is a preview, a promise of what you'll see if you click the link. A small glimpse with less data, faster to load and less greedy for screen...
Tooltips are a great way to show your user more information by simply hovering over an image or text.  They can be used, for example, to provide captions for images, or longer descriptions for links, or any useful information which would improve...
We’ve all been in the situation: sat opposite a client, having delivered your best ‘gimme a job’ pitch. You’ve walked them through your folio, you’ve explained your client centered approach, you’ve even hinted at the strategies...
The way people access information online is evolving. Google reports that by next year (2013) more than half of website visits will come from mobile devices rather than desktops or laptops. Not only is the medium of accessing the web changing,...
If there's one thing that drives me insane online, it's when input forms allow me to enter incorrect data, only to point out the mistake after I try and submit it. It seems like half the forms I submit have to be refilled and submitted over again...