Usability articles

When it comes to designing a truly intuitive, responsive, and coherent website that’s also unique and interesting, it often feels like it’s difficult to reconcile the two sets of priorities. But in fact, nothing is further from the truth:...
What makes a great website? There are many ways to measure the effectiveness and quality of a website. Web designers can use a handful of quantitative data that will help them determine if the web design is effective, especially for e-commerce...
Stripping a website to its barest form, ignoring for a moment, content which is only text and images, all a browsing experience is, is navigation. It’s clicking links that take you to other pages with more links. The main navigation of your...
Let’s be clear: people hate filling out forms. Since most websites are lead generators, however, encouraging users to fill out forms is often not just important but critical. So how can web designers create better, more effective forms...
One major issue with JavaScript-based applications is that they break the Back button. If you update content on the page with JavaScript rather than loading a new page from the server, no entry made is in the browser history; so when the user...
The greatest sites out there are always notable for their attention to detail. One often underestimated detail is the existence of a useful and user-friendly 404-error page. WordPress provides an easy way to create and customise the 404-error...
When Marissa Mayer jumped ship at Google to take over the reigns at the web's second biggest name in search, no one doubted she had a job on her hands. Interest was sparked worldwide by the fact that not only had Yahoo! appointed a woman (gasp!)...
In a recently published article Jakob Nielsen thoroughly trashes Windows 8. This is not your typical Windows vs. Mac vs. Linux argument. There are no attacks on the security flaws, stability or even cost of the operating system. This assault...
Whether as part of a registration form, a payment form, or a contact form, it seems we’re always asking our users to give us information. Unfortunately, a portion of visitors will see our form and, for whatever reason, decide to hit the back...
Thumbnails are one of the purest pieces of usability the digital age has created. In essence a thumbnail is a preview, a promise of what you'll see if you click the link. A small glimpse with less data, faster to load and less greedy for screen...
Tooltips are a great way to show your user more information by simply hovering over an image or text.  They can be used, for example, to provide captions for images, or longer descriptions for links, or any useful information which would improve...
We’ve all been in the situation: sat opposite a client, having delivered your best ‘gimme a job’ pitch. You’ve walked them through your folio, you’ve explained your client centered approach, you’ve even hinted at the strategies...