1. Usability HubUsability Hub features five online tools that enable usability testing of a website or a web application using screenshots of pages:
Five Second TestThis tool can be used for optimizing the clarity of design by measuring a customer’s first impression. Step 1. Upload a website screenshot and set a number of questions. You can create your questions or choose one of the predefined questions such as “What product do you think this company sells?” or “Which element on the page did you focus on most?”. You can also ask people to rate the quality of this page between 1 (worst) and 5 (best). Step 2. Show a design to people for five seconds and ask what they remembered. Step 3. Check a report with answers. It can be organized as a list of keywords or as a word cloud.
First Click AnalysisThis tool helps you estimate how efficient your designs are at letting users perform a proposed task.
Question TestAfter uploading a design, you can assemble and investigate user feedback. In addition to the response data, the system creates a word cloud to help you identify regularly occurring keywords.
Navigation TestThis tool helps you enhance your conversion rate by analyzing how users navigate through your websites and applications.
Preference TestThis tool can be used to decide between design options by asking people which one they prefer. Pricing: Responses from people you invite are free. Responses from the Usabilityhub tester panel start at $2.50 per user.
2. Optimal WorkshopWith Optimal Workshop you can optimize your site using five different tools:
Tree TestingThis tool takes visual design out of the equation, allowing you to measure the effectiveness of your site structure and labelling against real user tasks.
First-click TestingThe tool records the first click. Heat maps will then show you exactly where users get troubled, or confused, by your content. Step 1. Upload your screenshots or designs and add a list of typical user tasks Step 2. Ask user to proceed with the task Step 3. Check these insights and make any required changes.
Card SortingStart by testing with the simple method of card sorting to find out how other users would classify and label content on your site. Following these patterns helps you organize content in a way that makes sense to the people using your products or services. Pricing policy: free and paid versions; free version includes 10 responses per study and 3 tasks per study.
3. Feng-GUIFeng-GUI simulates the user’s view for the first 5 seconds. This application creates an eye movement map on the page based on an algorithm that predicts what the real person is most likely to see. Right on the main page of the site you can upload a screenshot and see the probable areas of the visitor’s attention. Pricing policy: free and paid versions; you can upload 1 screenshot every 8 hours for free.
4. TestFairyTestFairy is designed for iOS and Android Mobile beta testing. It provides you with video of the tests so that you can see what exactly went wrong on the customer side. The process is simple: upload your app, invite your friends or colleagues to examine it, then check results when the tests are performed. There are several ways to send your app to the people you would like to test it:
- Email invitations: Enter your prospective testers’ email addresses, and send a message with a link to download the app.
- Native testers app: There is a TestFairy app for downloading and installing the apps to be tested.
- Web app: Testers who want to use an application but do not want to install a native app on their device can use this.
- Public beta pages: You can publish a public beta landing page for every TestFairy application, with an open invitation.
In cases where this is needed, you can set your project to work in ‘strict mode’ that will require testers to login before they download your app.
ConclusionOnline tools for usability testing help find out how much the site meets the expectations of users. Following recommendations leads to increased involvement and, ultimately, conversion of visitors to buyers. Many companies spend millions on testing the effectiveness of their web resources. You can do this with the help of online services. Even small changes can lead to significant positive performance.
My name is Inessa Brown, and I am a member of the editorial team at magora-systems.com, a mobile app development company based in London. My passion is all aspects of web design with a focus on material design.
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