Recently, I had the 'joy' of attempting to book tickets with Ticketmaster.co.uk and, I knew exactly what I was in for — pages to trawl through, lengthy reservation queues and a security enigma that wouldn't be out of place on 'Mastermind'. But, thankfully I was able to breathe a sigh of relief when I found out that they were finally ditching their unnecessarily complicated, un-user friendly 'CAPTCHA' - after a fifth or sixth attempt, in...