Eleanor Hecks

Eleanor is the founder and managing editor of Designerly Magazine. She’s also a freelance designer with a focus on customer experience. She lives in Philly with her husband and dogs, Bear and Lucy.

What Customer-First Web Design Looks Like

The purpose of a website is to reach new customers and keep current ones engaged. Therefore, customer-first should be…

What's the Difference Between Good UI and Good UX?

User Experience (UX) design and User Interface (UI) design are two terms people sometimes mistakenly use…

7 Simple Ways to Boost Your Website’s CX

Many markets are saturated with competition; it’s no surprise that customers are expecting top-of-the-line experiences.…