Cards vs. lists, how they impact UX

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January 12, 2017
Cards vs. lists, how they impact UX.
Two of the most common ways to organize website content these days is by using cards and lists. Each has its own pros and cons. Whereas lists have been around since the early days of the web, card-based design has only recently become a force to be reckoned with and one that’s increasingly a popular choice for content organization. Cards and lists are unique ways of displaying content, which means they are better and worse, respectively, for specific situations. The key for web designers, of course, is understanding when exactly using each one affords users a better user experience. The answers just may surprise you and cause you to look at design principles a bit differently. Here, we explore when it’s appropriate in web design to use cards versus lists and vice versa.

What’s a card? What’s a list?

To help us understand when using a card or list is more appropriate for UX purposes, it helps us greatly to first understand what each is and what each does (or is supposed to do). A card is a container that displays various bits of related information, from which users can get even more information. While it’s still a product of flat design, it’s more properly classified as being Flat Design 2.0 since it usually does have light 3D effects like drop shadows to indicate clickability. 3D effects like that visual depth function as the signifier to users, telling them they can click for further information. Interestingly, there’s something of a dichotomy with a card since it usually resembles an actual playing card both in shape and size. This is suggestive of the out-of-date skeuomorphism, where graphical elements resembled actual items. A list is a page where a user’s search criteria or browsing habits takes them. The listing page essentially features a number of various candidate items or entries. Therefore, a list has to facilitate efficient and quick eye scanning for proper UX. This is an important distinction that helps us differentiate when a list is more appropriate than a card, in terms of usability.

When to use cards

Now that we know the key differences between cards and lists, it’s easier for us to know with confidence when using each is appropriate in web design.

For information browsing (as opposed to searching)

Cards make it hard or even impossible for users to easily discern the ranking importance of content. For instance, cards provide no obvious information about the order in which content should be viewed on a page since the outline/borders of cards all look similar. Certainly, basic eye-tracking research always suggests that users first begin with content on the top and left of a page, but lists make it way more intuitive for users to follow along with this fundamental way of absorbing online content. cards03 That’s why using cards for browsing huge collections—like those on Pinterest, for instance—is ideal. When you’re just browsing search results on Pinterest, instead of determining in what order to view it, the infinite scroll of card-based results makes browsing attractive, fun and easy. Whenever you see something interesting, you can immediately click on the card for more info. It’s instant gratification.

For groupings of diverse items

Depending on the app or program you’re using, you’ll eventually encounter a one with a dashboard that uses card-based design to make it easy to differentiate between various types of content. This is an example of the strength of cards to quickly allow users to identify the different types of content they’re managing. cards02 Since cards use borders to establish visual boundaries, they’re ideal when it comes to grouping disparate elements. cards04 cards01

When to use lists

Lists can be a bit more straightforward than cards, perhaps because they’ve been around longer in web design. As a result, it tends to be easier to determine when to use them well.

For efficient eye scanning

Lists are preferred when users need to quickly search for something they want on a site, as when they’re perusing the search-results page after entering their search terms. Lists that are vertical and where one element sits on one row above the next help to focus the user’s eyes much better than cards, as lists are fixed whereas cards don’t sit in fixed positions in rows. list04

For smaller screens

Simply put, cards take up way more real estate on the screen. This makes their use on mobile devices and some tablets problematic because it forces users to scroll down on the page to see more choices sooner than when lists are used. Since a list’s elements just sit in short rows down the length of a page, users can see more choices without having to rely on short-term memory (which those looking at a card-based design would have to do when they start scrolling down to see more elements). As soon as your design demands that users remember choices further up on the screen, they’ll start to encounter cognitive load, which harms UX. Cognitive load means your brain has to work harder to remember something while it’s still processing additional, new information. This in turn leads to slowing down the speed of tasks and, potentially, complete abandonment of a user task. list03a On my smartphone’s App store app, app categories are organized into a neat, vertical list that displays eight items on one page, without me worrying about having to scroll down to see more and remember the earlier choices. If this had been done in a layout with the much bigger cards, I’d have only been able to see a few choices at most, hampering my UX. list02 list01

Cards vs. lists

Cards are simply an organizational system to display bits of related information that’s linked to additional information deeper into the site navigation. They’re great for letting users browse lots of information and for grouping items. Lists are pages that show search results and entries that are candidate items matched to the search query. They’re ideal for organizing similar content into vertical alignment. Remember this vital distinction between the two, and you’ll be organizing content masterfully with great design.

Marc Schenker

Marc’s a copywriter who covers design news for Web Designer Depot. Find out more about him at thegloriouscompanyltd.com.

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