User Experience articles

Building a learnable website is much tougher than it sounds. One thinks one’s design is clear and comprehensible; however, a design that might be obvious for you, might be perceived totally different by a user with a different set of experiences. Therefore, the goal is to design a clear user path that visitors can quickly pick up and understand. Why Learnability Matters Learnability has a strong correlation with usability. It is vital for...

In 2014, I was a busy, young software engineer working full-time for a tech company in London. On a quest to be hyper efficient, I was always was on the hunt for user-friendly tools that would streamline my workflows and cut back on paper usage, which proved to be a challenge. I fell right into a market gap when I needed to edit and modify PDFs but none of the tools on the market offered a user-friendly interface with the functionality I needed or wanted....

The purpose of almost every web design is to entice customers into buying your products, or subscribing to your services. However, your website can’t accomplish that goal without providing a superior user experience, which is largely defined by a great user flow. User flow refers to a series of steps that will help your prospects interact with your website without any distractions or hindrances. Thus, it improves your conversion funnel...

Every human being needs, rather desperately, to feel accepted. They don’t necessarily need to feel accepted by everyone, but they do need to feel accepted by someone. It’s a part of our nature, and nature in general. Even as I type this, my cat Cleocatra is demanding that I give her attention, and if I don’t, she’ll leave my room in a huff. [A few minutes later:] She didn’t leave. She stuck her claws into me. Users can have very similar...

Okay, for the love of any God you prefer, read this bit before you start writing comments…please? I’ve been studying up on philosophical Taoism lately because someone very near and dear to me is a (philosophical) Taoist, and I wanted to understand her better. What I’ve found is that web and UX designers have, by studying the data, come to a lot of the same conclusions as ancient Eastern philosophers. While the lessons in this article may...


If WordPress is the world’s favorite blogging platform, then WooCommerce is surely the most popular e-commerce solution available. WooCommerce is currently leading the WordPress e-commerce market and in popularity exceeds its nearest rivals—Shopify and Magento—roughly 4 times over. In this post we’ll learn how to capture and recover abandoned shopping carts in WooCommerce and how to create a successful abandoned cart...

Creating great UX is a primary goal for all product designers. It’s up to the designer to make a process of interaction with a product as simple as possible. Modern products try to achieve simplicity by following a fundamentally different approach called Anticipatory Design. This article is intended to make you familiar with the concept of anticipatory design, as well as share a few excellent examples of how anticipatory design can be used...

UX is a crucial component of modern web design, and users’ expectations are constantly shifting. Though we cannot see into the future, changes made throughout the last decade indicate that adjusting for user needs has never been more crucial. To get ahead in the ever-changing mobile app sphere, designers have to be proactive at all times. Let the following 7 UX trends be your guide to help prep for both the present and the future of UX design:...

When designers and developers work on projects, they have a lot of questions: What do our users expect to see on this screen? How are users supposed to interact with our product? What should our onboarding feel like? These questions are commonly asked during product development. Every team wants to reduce the risk of incorrect design decisions and as the complexity of products increases, the digital product design industry puts usability...

We spend a lot of time online reading news, navigating websites and using web apps. In some cases, our experience online is not the best that we could have. And all this is due to poor design that didn’t take user experience into consideration. It’s easy to look from afar and notice these errors, but it’s a bit trickier when you are the one handling a project. As designers, it’s our duty to create design with great user experience. And it...

Almost two decades ago Steve Krug first advised us not to make users think. Today designers strive to create experiences that require no extra effort on the user’s part. Frictionless interaction has become a popular qualifier for evaluating user experiences. As designers and developers, it’s beneficial to familiarize yourself with methods that allow you to create frictionless interactions. In this article, I’ll analyze steps...

The 17th May 2018 is Global Accessibility Awareness day, which makes today the ideal time to consider how inclusive our experiences are for those users who may be disabled, differently-abled, or temporarily inconvenienced. 2017 was a big year for website accessibility lawsuits. Seyfarth and Shaw reported that, by year’s end, there were 814 ADA Title III federal lawsuits filed against websites in the United States alone. Perhaps the...

On the 18th of March, one of Uber’s autonomous cars in Tempe, Arizona struck and killed a woman in the street in what is the first pedestrian death caused by a driverless car in America. No doubt, the (rightful) media interest around this will create the perception that driverless cars are unsafe. Public sentiment toward driverless cars will be affected, and increased regulatory scrutiny may follow. This is despite the fact that autonomous...

As sometimes happens, I was thinking the other day. In this case, I was doing my thinking after finishing a long video game: Far Cry 5. It occurred to me that video game creators are the masters of emotional payoff, when everything goes right. The world of that game is in itself rewarding and fun to run around in. It’s actually enough fun, that I’m more than willing to ignore how the game’s story was an unrewarding, steaming pile of sadness....