A handy technique I learned from the wrong job… Years ago, I spent an awkward patch of my career as an instructional designer, creating courses for online learning. It was a bad fit and I moved on happily, but one part of that job has made me a better UX designer: learning objectives. Learning objectives are simply what you want the student to learn by the end of the training. If there’s a test, the test questions should be based on those objectives — otherwise,...